Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- ABAnonymous, Chappaqua, NYCustomer since May 2012
“very responsive… you dig into problems when they arise… staff is always welcoming, friendly, and professional… and when out premiums with one insurer got unreasonably high, you found us comparable coverage from another insurer at a much more reasonable rate”
- CTHudson, NYCustomer since Jul 2005
“Nicolaysen Agency has always been quick to respond and so helpful with issues that have come up, like a new set of car insurance cards, and taking the time to explain things and researching things like air bnb coverage. I’m not sure I have any suggestions for improvement. Just keep doing what you’re doing. ”
- ADPleasantville, NYCustomer since Sep 2008
“You are always helpful and respond promptly to any questions. Thanks for your help! ”
- NFAnonymous, Chappaqua, NYCustomer since Apr 2004
“Always available and always respond promptly and professionally”
- JDAnonymous, Marlboro, NJCustomer since Apr 2008
“Erik is a good friend and has always offered good advice.”
- JSAnonymous, Shenorock, NYCustomer since Apr 2006
“We always get a person and not a machine and Randy provides us with the information we need in an extremely timely fashion. Staff is very professional and always helpful ”
- SFAnonymous, Armonk, NYCustomer since Dec 2009
“The agency has always been very responsive on any questions and claims. Rates are always competitive.. I have been a customer for over 25 years with great service”
- DCThornwood, NYCustomer since Apr 2017
“Always available and informative.”
- RHAnonymous, Ossining, NYCustomer since Feb 2019
“Randy and Rita are fantastic to work with. ”
- JBOssining, NYCustomer since Mar 2006
“You were very responsive to our needs when we moved house recently. Our situation was quite complicated in that for some period we were carrying two homes, and were were moving from a single family home to a condo, and we needed umbrella coverage too. You gave us several options and kept our insurance coverage to an acceptable price level – all with excellent customer service.”
- DWAnonymous, Chappaqua, NYCustomer since Jun 2013
“The personal service we receive from Nicolaysen is unbeatable. A great deal of time and thought is put in to recommendations for policies (home,auto, tenant, etc.). In an emergency they are very responsive and continue to help you navigate the next steps with the insurance agent. We highly recommend them.
David and Nancy Weiss” - ALAnonymous, Somers, NYCustomer since Jun 2004
“Helped us cover risks at business and home as well as our autos. Help make claims process easy and prompt. ”
- HSAnonymous, Chappaqua, NYCustomer since Nov 2010
“I appreciate the personal service. Everyone has always been accommodating!”
- HAAnonymous, Brewster, NY
“We have been customers since 1972. On all the occasions we have needed their help the Nicolaysen agency has been prompt and caring about our issues, resolving them to our satisfaction. Over the years, we considered other insurance options, but always preferred to remain where we were comfortable with the relationship, even after we moved out of Chappaqua. ”
- FSChappaqua, NY
“Randy – we have no idea of the scope of the various underwriters you either represent, or have access to. We know of course abut Chubb since they insure us, but little else.
Also, in all the years you have held our insurance, I don’t think you have once recommended that we go out to the market to see if other underwriters might have products that would represent better value in one form or another. I suspect it’s time we took a look at two or three others in the various categories of coverage to see what might be available and worthy of consideration.
Regards,
Linda and Fred”