Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Stephen W., Chappaqua, New York- Barbara F., Chappaqua, New York
“Always very responsive to our requests”
- BKBrad K., Chappaqua, New York
“Everyone in the office is very helpful, and when I had a major claim after my car was totaled a couple of years ago, I got my payout quickly and with no fuss.”
- Edward P., Chappaqua, New York
“Randy, help me out here! How many years have we been together? Go check your books for me. I think since maybe 1980? Doesn’t really matter. When I find the person(s) I like,, as in Nicolaysen Agency, starting with Randy, then Dawn, Mariam and everybody else. I don’t switch; and I have moved miles away. Doesn’t matter. For me #1 is integrity. I want to work with people I can trust. #2 is personal service and this group does it in spades. They watch over me because they know I can get ‘busy’. What else do you want in an insurance agency? They will likely provide it as well. And they offer occasional product suggestions for you to meander through in case your life needs have changed. The thought never enters my mind that I would look for another agency.
Trust me, It won’t in yours either.” - Katie G., Chappaqua, New York
“After a flood in my apartment, they have been great at helping me with all of my claims needs.”
- DKNew York, NYCustomer since May 2017
“Very professional personal service ”
- CDPatterson, NYCustomer since Dec 2016
“Hi Randy,
You have been taking care of my insurance needs for over 30 years. Whenever there is a problem due to a collision or a change of companies for better rates, you and your staff are always prompt and thorough. I appreciate your service over the years.”
- DDAnonymous, Watermill, NYCustomer since Apr 2017
“Responsiveness. Randy, Marion and team are always available. They are proactive and always follow-up. They have a wealth of market knowledge and business perspective. They have great personalities and are such a pleasure to work with. I have moved from the neighborhood but would not consider moving from Nicolaysen. ”
- WRChappaqua, NYCustomer since May 2005
“Our Chubb coverage seems to be on auto pilot: bill, pay, bill, pay, and again and again. If & when there is a need for help from you and your team, you respond quickly and do what is necessary. ”
- PBAnonymous, Chappaqua, NYCustomer since Apr 2018
“I always feel that my insurance needs are being attended to by Randy Coon & Nicolaysen .”
- BPChappaqua, NYCustomer since Jan 2010
“Very knowledgeable and easy to work with. Very responsive on handling claims. ”
- CDAnonymous, Armonk, NYCustomer since Apr 2019
“Randy has always been there to assist with our needs.
” - MSChappaqua, NYCustomer since Aug 2011
“Randy is very patient when explaining options or solutions. I find it comforting to go into the office and have help filling out car accident reports,which is a moment of stress.”
- SLAnonymous, Chappaqua, NYCustomer since Aug 2007
“Always helpful and always on top of things, thx”
- ABAnonymous, Chappaqua, NYCustomer since May 2012
“very responsive… you dig into problems when they arise… staff is always welcoming, friendly, and professional… and when out premiums with one insurer got unreasonably high, you found us comparable coverage from another insurer at a much more reasonable rate”
