Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- JPRandy and the staff at Nicolaysen have handled all our insurance needs for...John P., Chappaqua, New York
“Randy and the staff at Nicolaysen have handled all our insurance needs for almost 25 years. They are never more then a phone call away and have always handled everything with the utmost professionalism. They are very responsive to all questions and concerns that have come up while providing the best insurance policies to fit our needs. That combined with their gracious attitude at all times is why we would highly recommend them to both young and old for the very best coverage possible in every way! Lisa and John P.”
- RMNicolaysen Agency has been taking care of all my insurance needs for over 20...Rose M., Chappaqua, New York
“Nicolaysen Agency has been taking care of all my insurance needs for
over 20 years. I have always had
excellent personalized service
and very timely results.
In every situation that I encountered
an insurance issue, the staff at
Nicolaysen has worked to achieve
a resolution in a way that gave
me peace of mind. The staff
kept up with all parties involved
and I was always informed of
the status of a claim. Nicolaysen
also reached out to me to let
me know about any renewals
coming up and researched my
options.
I have been extremely happy with
the service and very impressed
with their personal attention.” - EMGreat customer service, very fast turnaround time, personal touch e.g., youChappaqua, NYCustomer since Feb 2018
“Great customer service, very fast turnaround time, personal touch e.g., you have suggested certain coverage to me based on my personal situation. ”
- EHExcellentAnonymous, Briarcliff Manor, NYCustomer since Jul 2008
“Excellent service!”
- CDYou have always been there for us. ThankArmonk, NYCustomer since Apr 2008
“You have always been there for us.
Thank you” - ABYou're always responsive whenever we call... when Travelers raised our rates byChappaqua, NYCustomer since May 2012
“You’re always responsive whenever we call… when Travelers raised our rates by a ridiculous amount, you found us comparable coverage at much more reasonable rates… and it’s always nice to deal with people who recognize you and know who you are-the entire office staff is always friendly and very professional”
- REGreat timely response a++++ customer serviceArmonk, NYCustomer since Jun 2017
- NFYou stay regularly in touch and that’s important and comforting toAnonymous, Chappaqua, NYCustomer since Apr 2004
“You stay regularly in touch and that’s important and comforting to us”
- DDAttention to detail, responsiveness and market knowledge.Anonymous, Watermill, NY
- JSHelping to reduce this stress is appreciated.Shenorock, NY
“I would say every time we have needed information or assistance you have provided it to us immediately. This is very important because as you well know an insurance need usually unfortunately involves a degree of stress. Helping to reduce this stress is appreciated. ”
- PBPeter B., Chappaqua, New York
- SNSandra N., Chappaqua, New York
“Although I have only been a client for a year, from the outset I found the Nicolysen Agency very helpful with establishing what areas and levels of coverage were appropriate for me. Ultimately I was able to increase coverage for both home and auto with only very minimal increase in cost.
Recently my car was slightly damaged in a hit and run incident. The discussions with the staff were very supportive and their suggestions made it easy for me to make decisions regarding the claim. I cannot remember any other auto insurance company taking the time to explain all the pros and cons of filing a claim. It was valuable advice.
The staff is always professional, polite and informative.”
elizabeth s., Chappaqua, New York“Nicolaysen agency has always been helpful and on top of everything. I highly recommend them!”
- CTCatharine T., Chappaqua, New York
“Since 1980, excellent service, no matter where I’ve lived. A few years ago Mr. N called me to offer lower rates! Everyone there has always gone out of their way to help, whether answering questions or expediting documents.”
- NFNeil F., Chappaqua, New York
“Randy and his team are always professional, timely and sensitive to my insurance and family needs. I have worked with them to my satisfaction for over 30 years and highly recommend them for all insurance and financial needs.”
